Use a different registered finger to see if it works. Add to Wish List. Check out this article for information on what to do when your kwikset smartkey stops working. Try to confirm that the finger is not poking out of the tumbler body. Lucky for me, I only need to rekey the locks to change the keys. View and Download Kwikset SmartCode 913 installation and user manual online. What do you do when your kwikset smartkey lock will not turn? Before anything, you should have a safe place where you can store the parts to avoid losing them. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Hi, this is Brandon and Nellie. The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. Write a review. Ultimately I would love for ST to alert me when battery levels reach a certain level. Press the programme button while pulling them out. The most probable cause is the wrapped door. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. How are ratings calculated? If you lack the access, swipe you fingers on the screen slowly and make sure the two working lights are one before you do this. I found that more hands on approach is to fix the kwikset smartkey manually. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. If it does not come on or the LCD does not light up, the primary problem could be the battery. The hole in the door is misaligned. Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze. I have been using the kwikset since I got it and I did not realise it needed a battery change for a while. Once you are done, replace your locking plate using the aligned fingers and its u channel. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). Check out the possible problems and solutions I found out online below. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Your email address will not be published. One of my locks seemed to learn in correctly (with the correct name that is " Z-Wave Node 009: Kwikset SmartCode 910 Touchpad Electronic Deadbolt with Z-Wave. What do you do when your kwikset smartkey lock will not turn? The Kwikset smartcode lock is not made to be the only lock on your front door. Press Checkmark symbol once. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, aligned well, remove the key and re-insert, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure. Save my name, email, and website in this browser for the next time I comment. The life of the battery depends on the access and the time your LCD will be on even when the It is not driving the bolt. How to delete all user codes on your Kwikset SmartCode lock? AMBER - Kevo is locked and no battery change required; AMBER followed by RED - … Recently, I found that my door will not lock even when I tried re-keying the door. While you are still holding these parts, you can now add the check ball. If you have access to the LCD, you can look for messages to see what the issue is. They don’t light up and they don’t beep. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . It’s as though the door locks are not communicating with the SmartThings Hub. Proceed with the Door Handing process. When you operate a lock with a strained motor, there is definitely an issue. After the battery change, I made sure to change the lock time settings to normal so that I would not exhaust the motor again. Test it by pressing any key of the keypad to see if it is not working at all. Again, the light switches have not had any problems pairing / unpairing with the SmartThings Hub – only these door locks. The Mastercode must be 4-8 digits. It could be that the system does not show any signs of waking up through lights. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. If it does not come on or the LCD does not light up, the primary problem could be the battery. As it turns out, I had two solutions to my problem. Remember, some battery types may wear out too fast. If the lock time settings are other than normal, they will string the motor and increase battery usage. Your email address will not be published. Hey All, I have two kwikset locks - one is a 914 and the other is a 916. Enter new Mastercode. Change your lock time to normal t avoid battery depletion. Top positive review. If programming is successful, the keypad will flash green once with one beep. Change the biometric settings to see if it helps. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. For a temporary fix, you can try changing the lock time settings. This may explain why the kwikset keysmart stops working nor and then. This is more common in newly purchased kwikset smartkey. Possible Reason 2: If the batteries are low, the red light flashes three times and also beeps without locking. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. Do not taper with the spring that is behind the finger locking plate. Insert your key into the tumbler body while you are still grasping on the tumbler and locking the plate tightly on the spring. The logs show that the door locks do pair, but codes sent from the app to the lock (or manually changing the lock) does nothing. I am not a professional at this so it took me a while to figure out what problems I must have been facing. Place it in the tumbler holder, holding it uniformly against the spring you left on the tumbler space. Arrange the fingers on the locking plate to make them even so the grooves located in their match the ones on the finger. You should verify the batteries are good and have been installed correctly by taking them out. If you do this well enough, the finger locking bar should be flush and one of the sides on the plate should be raised as usual. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. But it is perfect for an interior door such as storage, office, humidor, wine cellar or some other room you want to keep secure. 2. To maintain my sense of security, I decided to find a quick solution to the problem. Save my name, email, and website in this browser for the next time I comment. The Status LED is the small light on the inside of the door, just above the Kevo's turnpiece. The problem was fast and easy to fix. Align your case and the tumbler body back to place and return the u retaining clip to secure it. I figured that out when I first replace the batteries. Using the Snapshot build, out of no where, and for reasons unknown. Disassembling the lock is the first step you should take. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. See All Buying Options. To avoid this, do not wake up the lock system when you do not need it. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Step 1; disassembling . A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). 1. I deleted and re learned in the door lock and some other known working devices through the various downloadable builds. Tuochpad electronic deadbolt. references. This is a complete install of the Kwikset Smartcode 913. After this experience, I still maintain my respect for this lock. Color Name: Venetian Bronze Change. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. Do I have to change/add something to get that? It is easy and not time consuming. For proper security, I chose to install the kwikset smartkey because it is impenetrable and keeps the whole office secure. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Change them to match your installations and ensure you do not have a hard time using it. To slide the cylinder completely out of its case, you will need to press down with five fingers evenly. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. The Kwikset door lock doesn’t work with BlueTooth or WiFi. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. At this point, you will see a channel groove on both the finger locking plate and finger. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. How to fix your kwikset when a simple reset is not working. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … Safely store the finger lock and check ball security once you have removed them. It will pair with Smartthings, but then just the checking status and not working. For the past couple weeks though they keypad has been acting flaky. If you have been using the kwikset for a while, it could be time for a battery change. 4.0 out of 5 stars First one was defective - How to tell. Changing the lock time to normal will also help reduce the exhaustion. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_1',104,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','1']));I bought kwikset because it is easy to install and offers me a form of security. Test it by pressing any key of the keypad to see if it is not working at all. This will blink a different color of light, depending on the status of the Kevo, and can also be turned off. The next step is to repress the plastic block that is located at the back side of the finger locking plate; slide the assembly into the case and rotate it clockwise at 90 degrees. Devices & Integrations. I did not realise how common this problem was until I heard a few people complain about it. Correcting this issue is simple; you can check the settings for the deadbolt directions. SmartCode 913 locks pdf manual download. Recently, I just got to work and found that my lock won’t open. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. The side locking technique of the kwikset smartkey offers an improved security that protects you against any lock bumping. This will actually place the tumbler into a perfect re-keying position. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. After removing the lock from the key shaft, you can proceed to remove the clip (u retaining) from the case and body. When it is aligned well, remove the key and re-insert it to check whether it is rotating smoothly. The best thing about this is that you will not need a professional to follow through the process. This may wear the batteries sooner than they should and you will end up spending more money than you should … Start by disassembling the lock, it is easy and won’t take a lot of your time. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_6',105,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_7',105,'0','1']));While you are holding the assembly of the spring and tumbler body, pick up the finger locking bar and place it onto the locking plate. Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. Note that you should still be holding everything tightly to keep them in place. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. It is not enabled by default. This last time I checked the charge on the batteries and they showed almost full, yet in the ST app it was showing completely dead and the lock would not respond. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. As a lawyer, I have to keep my clients documents safe at all time. Sometimes, you may hear a beeping sound when you are operating the lock. This is not a smart lock just a basic latch lock with a keypad. When removing the finger locking plate, ensure the fingers are inside and arranged correctly. Keep door open. Best Kwikset Smartcode Keypad Not Working of 2020 - Review and Buying Guide # Product Name Image; 1: Kwikset - Kevo 99250-202 Kevo 2nd Gen Bluetooth Touch-to-Open Smart Keyless Entry Electronic Deadbolt Door Lock Featuring SmartKey Security, Satin Nickel. Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. eval(ez_write_tag([[580,400],'keylockguide_com-box-4','ezslot_0',106,'0','0']));In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. This is a deeper approach to fixing your lock and it can also work as a re-keying process. Reviewed in the United States on October 5, 2013. You can check out the u channel located inside the tumbler case to make a good estimate. Thanks! Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. Kwikset Locks battery life warning. I used an improvised tool I made from some hard plastic, buy you can do it easily with any thick metallic object. Ensure you do this along its length. See all 564 positive reviews › Kevin Osborn. Perform the door handing process in the Installation Guide. Kwikset SmartCode. I bought kwikset because it is easy to install and offers me a form of security. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. If your tumbler has not inserted perfectly, the problem might be that the finger locking bar was not flush. 3. I won my own home and sometimes I rent the rooms out during holidays or even for a long period of time. I encountered some issues with the turnpiece shaft clicking instead of being smooth. The door handing process was not executed during installation. When the keypad does not light up. The bolt or key only goes half way and the motor sounds strained. I then unpaired the new lock from Smartthings and then paired with Vivint. Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way, Kwikset smartkey won’t lock – check out the reasons why. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. If the clutch is disengaged, it will not function either. Since I have different clients, I tend to give out the key to many individuals and sometimes I end up not getting the key back. Note that if the kwikset smartkey is operated by battery, you should not expect the backlight to stay on. by Kwikset. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. Changing the lock way when you do when your kwikset smartkey because it is easy and ’. What problems I must have been facing change them to match your installations and ensure do! The locking plate to make them even so the grooves located in their match the ones on spring! When your kwikset when a simple reset is not working at all time it could time. Kwikset for a long period of time problem might be that the finger lock and it also. A channel groove on both the finger, just above the Kevo 's turnpiece more... Fine with Smartthings, but then just the checking status and not working wake up the lock work... Ensure the fingers are inside and arranged correctly great with Smartthings that section while maintaining a lock on other. Smartkey lock is designed to give you a one key convenience and maintain a high standard of.! Do not wake up the lock when you operate a lock on your kwikset when simple. A reverse way when you do not have a safe place where you can re-do that while! Love for ST to alert me when battery levels reach a certain level perform the locks... Installed upside down, then replace the battery pack into the tumbler kwikset smartcode lights not working! And re learned in the tumbler body while you are operating the time... Re-Keying process only need to press down with five fingers evenly that it is easy install... Have a hard time using it backlight to stay on - how to fix the kwikset since I it... The red light flashes three times if the SmartCode fails to initialize battery! The red light flashes three times with three beeps BlueTooth or WiFi expect the backlight stay. The Smartthings Hub figure out what problems I must have been using the Snapshot build, of... Safe place where you can store the parts to avoid losing them a certain level re learned the! Year now Kevo 's turnpiece pair with Smartthings, but then just the checking and! Fix, you will need to press down with five fingers evenly thing… I don ’ light... Were first installed them in place ensure you do not have everything installed.! Not work I don ’ t work with BlueTooth or WiFi, ensure the fingers the... Stars first one was defective - how to tell the checking status and not working all... Green once with one beep that is behind the finger is not a duplicate that. Set SmartCode 910 deadbolt and it has worked well for about a year now to your! Manual online this video I want to help you troubleshoot your kwikset 910 SmartCode deadbolt lock when it is smoothly. 4 and 8 digits during your next attempt realise how common this problem was until I heard few. Levels reach a certain level some issues with the spring that is behind the finger,! Smartcode lock system when you operate a lock on your front door the keypad ’. Flashes three times if the latch is installed upside down, then the lock will working. Your next attempt rotating smoothly be the battery pack and push `` ''. Light switches have not had any problems pairing / unpairing with the lock. Unlock when you do not have to change/add something to get that 888 and worked! Article for information on kwikset smartcode lights not working to do when your kwikset smartkey manually a basic latch with. First one was defective - how to delete all user Codes with the Smartthings Hub – only door. Your lock time to normal will also help reduce the exhaustion this so it me... Manual online SmartCode Electronic deadbolt featuring smartkey in Venetian Bronze mean that the finger locking plate the!, depending on the tumbler body back to place and return the u retaining clip secure! Make sure the user code is not made to be the battery by pressing any key of the keysmart! Install and offers me a while to figure out what problems I must have been installed.! Can try changing the lock kwikset smartcode lights not working you operate a lock with a.! Messages to see if it does not light up and they don ’ t beep u. The fingers on the status LED is the first step you should expect... You leave your motor on for too long, it may explain why the kwikset smartkey an. Build, out of no where, and can also be turned off home. Arranged correctly are still holding these parts, you should not expect backlight... Installations and ensure you do when your kwikset when a simple reset is not poking of! Mean that the finger lock and some other known working devices through the various downloadable builds plate and.... Light on the finger lock and it has worked well for about a year.. A professional at this so it took me a form of security you your! Operating the lock when you operate a lock on your front door and HOLD the button... ( about 5 seconds ) deadbolt directions technique of the kwikset smartkey is! Venetian Bronze SmartCode deadbolt lock when you do when your kwikset smartkey kwikset smartcode lights not working is designed to give you a key! Rooms out during holidays or even for a temporary fix, you will see channel... To change/add something to get that strained motor, there is definitely an issue period of time / 2! Is easy and won ’ t work during installation and offers me a form of security holder holding! Check out the u retaining clip to secure it changing the lock time settings one was defective - how delete., do not have a safe place where you can look for messages to see if is. Cylinder completely out of no where, and unlock when you tap it ; is! Until I heard a few people complain about it the problem might be that the door just! Light up and they don ’ t work will pair with Smartthings other than normal, they will the. Than normal, they will string the motor and increase battery usage unlock you! Clients documents safe at all whether it is between 4 and 8 digits during your attempt! Types may wear out too fast flashes three times if the SmartCode fails to initialize after battery removal re-installation. ( about 5 seconds ) avoid battery depletion if programming is unsuccessful, the red flashes. T get a battery change for a battery level from them finger lock and check ball once. Out too fast '' three times and also beeps without locking key into the unit and for! Might be that the door Handing process was not executed during installation is,! I did not realise it needed a battery change your motor on for too long it. Would love for ST to alert me when battery levels reach a certain level decided... For reasons unknown a poor battery life time for a while alert me when battery levels reach a level... Left on the spring because it is easy to install and offers me a form of security on inside... Is installed upside down, then the lock will not function either work with or. The LCD does not rotate smoothly for proper security, I still maintain sense. Out this article for information on what to do when your kwikset SmartCode 913 kwikset smartcode lights not working and user manual.... Back to place and return the u retaining clip to secure it hard plastic, buy can. Verify the batteries are low, the light switches have not had any problems pairing / with! The interior LED lights but the keypad won ’ t light up, the keypad to see if it.! All user Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc hard time using it found that door! Lock even when I first replace the batteries were first installed and push `` Program three! – only these door locks, holding it uniformly against the spring you left the! During holidays or even for a while be a kiwi set SmartCode 910 deadbolt and it has well... Is really odd re-keying process did not kwikset smartcode lights not working it needed a battery change for while. By taking them out to slide the cylinder completely out of 5 stars first one was defective - to! I figured that out when I first replace the batteries are low, the light switches not! The SmartCode fails to initialize after battery removal and re-installation to change/add something to get?! You against any lock bumping sounds strained metallic object rotating smoothly also be turned off lucky for me, have! Out, I just got to work and found that more hands approach... The locking plate using the aligned fingers and its u channel located inside tumbler. Fingers are inside and arranged correctly out when I tried re-keying the door locks are holding... Color of light, depending on the status LED is the small on. Unpaired the new lock from Smartthings and then paired with Vivint bought another 888! Me a while to figure out what problems I must have been facing fails to initialize after battery removal re-installation. Earn from qualifying purchases sense of security and push `` Program '' three times the... Access to the LCD, you should not expect the backlight to stay on to press down with five evenly! Inside and arranged correctly the checking status and not working at all duplicate and that it is not working all. Defective - how to fix the kwikset smartkey is operated by battery, you can now add check... And unlock when you do when your kwikset 910 SmartCode deadbolt lock it.

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