Once you have finished all these, go the Hue app and then try again to pair Siri with the Hue Bridge. If you've moved your Hue Go upstairs (or downstairs), this is the way to change your Hue setup without resetting anything. A failed network connection can be a result of poor or bad internet. You can have multiple Hue Bridges using the same network. There are certain brands that do not indicate the status whether the light is reachable or not properly. Note that you can confuse Philips Hue bulbs with Philips LED lights. In case there is no bridge connection, make sure that the device with the hue app and the hue bridge are all connected to the same network. Restart Amazon Echo and the Philips Hue Bridge. https://huehomelighting.com/how-to-fix-unreachable-hue-lights Besides that, the bulbs’ position is also important. So, how can you fix some of the most common hue connection problems while using Philips smart lights? Resolution is as simple as keep the lights powered and only switch them off through Hue Essentials or through usage of smart controls. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Resolution is to switch it on again and be patient. It’s almost impossible to avoid this kind of problem. For starters, you need to ensure that the lights you are using are hue bulbs. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. Putting it on the highest available power will not do the trick. Philips Hue bulbs have over the recent years been voted among the most excellent lights that provide your home with a beautiful and natural lighting. This new dimmer is a game-changer although it behaves just like the traditional switch. Sometimes, some of your lights will look unreachable if you turn them off without using the app. What to do if your Hue dimmer switch suddenly stops working and says unreachable from the Hue app. For example, Hue lights can be triggered using motion sensors—so my laundry closet illuminates when the doors are opened. This site is owned and operated by Wise Smart Homes. Lastly, a shorter network mesh can make some bulbs unreachable. Don’t forget that it’s important for Alexa to know the group name assigned to the Philips Hue. Seems like the problem is with that function. So, there is no option of turning them off. Use your Apple email and password to complete the sign-in process. I haven’t changed anything in the setup for months. Get started with Philips Hue and control your lights from your smart phone or tablet, or even with your voice. Alternatively, you can choose the “Keep on My iPhone” option if you don’t want all the information deleted. However, you can fix this by tapping the “i” icon in settings. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes and models to suit your space. After unplugging and replugging the hue base a couple of times, they all became unreachable. Your Bridge Can’t Find Hue Bulbs. Note: although this process helps to fix the problem, you will need to repair all other products previously paired with the HomeKit. They enhance your home’s lighting system by providing natural lighting. This does not look that smart and it is the last thing you want! Hue Philips lights are unreachable Have you tried switching off your lights without using the Philips Hue app and you find that some lights are not working? You can control several Hue Bridges simultaneously. What does that mean? Same problem here but with the v2 Starter Kit. Wise Smart Homes is a participant in the Amazon Services LLC Associates program. Turn it off on the wall, wait for ten seconds and then turn it back on and wait for all the lights to turn back on. Additionally, both of them need to be connected to a network from the same router. In the issues listed above the first thing you should always do is to restart your hue bridge. The connection process involves adding the bulbs’ serial numbers. Hue lights. This results in less power to the smart bulb. Smart bulbs acting up? It could be because you are using a dimmer switch. WiFi operates in the same range as Zigbee. Choose Edit room or move lights and the app lets you switch your lights around: bulbs and lamps can be added to or removed from the current room, and you can rename it too. Resolution: There is not much you can do against this but to buy better trusted (and often more expensive) brands. Personal wireless lighting. If you do, you’ll want to follow this guide on how to fix Unreachable Philips Hue lights. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. It could be one light bulb, or it could be several of them that are unreachable. Looking into the Philips Hue App, they appear as "Unreachable" (no link). This adds a config for Hue lights to allow unreachable lights to still work. However, this equipment sometimes has hue connection issues. Its size makes it a better replacement for traditional switches and wired dimmers. Hue Bridge. By doing so, you would have restored the Hue Bridge’s factory settings. I just shut off device health and everything is fine now. The “Forget” option allows you to disconnect the echo and the bridge successfully. The Zigbee mesh network cannot reach your light because the distance is too long from the bridge through the smart lights to that particular light bulb. The router is usually used by the bridge to send wireless signals to all the hue bulbs in the system. You can also use it to control up to ten Philips Hue bulbs. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. How to Revive Your Smart Light Settings After a Power Outage. It seems totally random when they suddenly become unreachable. But sometimes trying to link them up may fail due to connection issues. So, if you try to switch off the lights without the app and some lights are not reachable, then the main issue could be related to settings. To do this: Note: the auto-search option is not always accurate. It unlocks endless possibilities through the Philips Hue app. Disconnect the Hue Bridge from Amazon Echo using the “Forget” option found in the Alexa Application. If the Hue Bridge has solid blue lights, then it’s well-connected and working. If needed, pair the light again in Hue Essentials. Although you may think that it’s impossible, there are so many instances where people have confused the two. 21 of them suddenly became unreachable this afternoon. However, if you can’t find the bulbs, then it means that they are not within the range. Add up to 50 Hue lights. November 2016. Resolution is to remove the dimmer completely. If you have more than one Hue Bridge, then you can still control your smart home’s lighting system without the need to switch between them. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. hue. You can resolve this by placing a Dimmer Switch or a functioning light bulb in between. You can select the “Delete from my iPhone” option if you want to remove all the information. To fix this issue, you need first to restart the hue bridge. cmeans (Chris Means) April 7, 2016, 6:10pm #1. Someone powered off the light from the mains. 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