Please contact Brondell Customer Support—it sounds like you’ve lost the nozzle cap of your bidet. BRONDELL's obligations under this warranty are limited to repairs or replacement, at BRONDELL's option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. The Swash 1400 is Brondell's most feature packed advanced bidet seat ever. Very very happy i bought this product. 100% of individual healthcare premiums, gym membership, commuting stipend, 14 days paid time off (grows annually) plus holidays, simple … The Brondell Swash 1000 Japanese-style bidet toilet seat replaces your existing toilet seat and fits most residential one and two-piece toilets, including many contoured one-piece fixtures with French curved tanks.Unless you have a toilet with a square bowl or unusual … Look forward to hearing from you! To obtain your RMA number and locate the BRONDELL Service Center location nearest you, call 1-888-542-3355. BRONDELL SWASH 1400 Luxury Bidet Seat. For manufacturer warranty information, please contact us. 2. Seats other than Bio Bidet and Brondell still tend to be delivered within 5 business days anywhere in the Continental US. Discover the Lowest Prices & Best Customer Service - Smarter Home Improvement View Costco's Return Policy. You may have other rights which vary from state to state. 4. The FreshSpa and PureSpa Dual Temperature bidets hook up to the hot water supply at your sink in your bathroom. One person on well water reported that the Brondell Cypress gets the job done. It is amazing that you this money for a product that can destroy your house. You can easily find clearance items too. Please contact Brondell Customer Service at 888-542-3355 for additional information. Was nice the 5 times it worked. Take or ship the unit pre-paid to the closest Brondell authorized service center along with your RMA number and proof of purchase. When installed properly, the bidet has no effect on the performance or flushing of the toilet. Having to ship back ( they don't provide a box so if you throw yours out you'll need to purchase a box ). Brondell bidet seats are a fixture in the American bidet landscape. Find helpful customer reviews and review ratings for Brondell Hand Held Bidet Sprayer for Toilet CleanSpa Advanced Bidet Attachment with Precision Pressure Control Jet Spray - Ergonomic Handheld Bidet for Toilet - Toilet Water Sprayer and Hose Set at Amazon.com. d) Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment. Yes! Call/Text Us 24/7: 248-974-4030 or Contact Us. Our Customer Service team is well-versed in the best-practices of installation and use for all or our products. To remedy this, remove the toilet tank lid and ensure all parts of the flushing assembly are aligned so that the flush handle controls the flushing mechanism. The FreshSpa (FS-10) and PureSpa (PS-65) Easy Bidet Attachments use only cold water. The Brondell customer service team appears engaged and ready to solve any issues you may have. You can contact us by mail, phone, or e-mail. These warranties are offered by the manufacturer themselves, and can vary from limited warranty to full warranty. Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Brondell Bidet - Thinline SimpleSpa SS-150 | Fresh Water | Non-Electric | Bidet Toilet Attachment in White with Self Cleaning Nozzle | SafeCore Internal Valve | Nozzle Guard | Easy to Install at Amazon.com. Made with the highest quality components and backed by Brondell's industry-leading customer service, the Swash 1400 bidet toilet seat is affordable luxury that easily installs on your existing toilet. You can choose the amount which you need. - Mon-Fri 9am-5pm PST. Customers should contact Brondell Customer Support directly with damaged or defective warranty or service issues. Explore Our Great Selection of Brondell products. The Swash 1400 bidet seat is a persistent best selling model at BidetKing.com and Brondell continues to break barriers in the US bidet industry. Backed by a great company, the Brondell Swash 1400 is a flagship bidet seat that sets a standard for quality and durability. We do! Awesome customer service, had a leak on another model which i originally bought, I contacted brondel & they shipped me this particular model free of charge & has been working perfectly. e) Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance including damage caused by chlorine or chlorine related products. Find out what works well at Brondell from the people who know best. Very sturdy material, very good design, no leaks yet (over 1 year now). We are always happy to recommend solutions to common and uncommon situations alike. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. Job Description: Customer service via phone, email & live chat including orders, customer inquiries, and answering customer questions. Please contact Brondell Customer Service at 888-542-3355 for additional information. Proof of purchase in the form of a copy of your original receipt must accompany the returned unit for the warranty to be valid. Customer Service/RMA Technician (Former Employee) - San Francisco, CA - October 6, 2015 A typical workday at Brondell can be trying. This warranty gives you specific legal rights. Why go back to dry irritating toilet paper or expensive baby wipes when you can use the PureSpa Easy Bidet attachment! Enjoy low warehouse prices on name-brand Toilets & Bidets products. Brondell offers 5 … please contact Brondell Customer Support directly with damaged or defective at time of delivery Dual models... Written warranty is the best company for you and use for all or products... Only warranty made by Brondell be the EXCLUSIVE REMEDY AVAILABLE to the closest Brondell authorized Service Center along with RMA... Easy bidet Attachments use only cold water reviews weight heavily in the best-practices of installation and use for all our... 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