When one of your components goes down, your COMAND will stop functioning. We are taking It to the dealership Friday and can show video of the issues today but what are the chances they tell me nothings wrong? 2006 mercedes E350 check engine light comes on then 20-30 miles goes off stop, and when cranked back up check engine light is on for several miles and goes off local auto zones checked, and said it wa … read more Mercedes Benz Fiber Optic Troubleshooter NO Audio. The monitor is 8.4″ LCD. $179.00 + $39.00 shipping. Your COMAND may restart a couple of times during this procedure. If I hit "mute" it silences the radio, but also silences the navigation system. This applies with the engine running or has been stopped by depressing the start/stop button. The S-Class is the Mercedes-Benz flagship model and, without a doubt, a masterpiece. RE: COMAND will turn off in 3 minutes if don’t start engine - wuerfel - 11-22-2020 (11-22-2020, 06:10 PM) W166bt Wrote: I found myself! This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). Your COMAND may restart a couple of times during this procedure. I have a 2016 with Audio 20. Works fine in the morning C300 2008 - Answered by a verified Mercedes Mechanic We use cookies to give you the best possible experience on our website. In case you turned ECO off - it will remains OFF after every motor start till you change it to ON (if you need this for some case) But when i went to pick it up, i realised that they have just reloaded the software with an extra charge, hoping the issue to be resolved. Turning the ESP System Off. It comes on a few secods after the key is removed. When they called me to pick up my car from the garage, they told me that they found the problem. The car is also going in for an annoying rattle on the drivers window and a creaking rightsize rear suspension! The car is not even 12 months old and has only covered 3k miles. In new Mercedes-Benz cars like the SL-Class, this system is managed via a color display and central controller (touchpad controller for select models). Sometimes it will restart, other times it will be completely dead for days. Once the update is completed power off the COMAND and turn it back on. If it doesn’t, automatically turn off, manually press the power button and turn it back on. To switch navigation announcements The menu for the available radio modes, back on: switch COMAND off and then on media sources or communication functions again ( page 25). I have tried disconnecting the battery for 15 minutes, it made no difference. Turning the engine off by depressing the start/stop button and then opening the driver door will turn the radio off. That told me that the screen worked, just something else wasn't working. Doesnt seem to be any pattern to it. Wait for the phone to connect to AnyCast. Fiddling with the power/volume control will turn it on and off (no need to push button). That doesn't mean that the S-Class W221 has no issues. I have a 2017 C300 Mercedes and this happened to me today, the screen went black but music continued to play. All other functions will continue to work. No buttons were working apart from the air condition. Turn the ignition key to position "1," or if you have a push button ignition, press the ignition button once. Mercedes-Benz has found that the inclusion of the ESP system to all of its models has drastically reduced the amount of accidents their vehicles have experienced over the years. For radio, media and telephone: press appears. Select Display off by turning the COMAND controller and press to confirm. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. My screen will just go blank but the power to the radio, etc is still on. It can take up to 1 minute. If your amp turns out to need repair, the Encyclopedia lists some repair sources. Welcome to COMAND! The S-Class, W221 chassis was manufactured from 2006 until 2013. Cleaned my car last night and today the screen was black and driving me nuts. Your COMAND Screen will show the current settings and a ADAPT selection on the screen. Much cheaper than $1K for a new amp. Figure 1. I went back out to the SUV, powered it on and tried that. I'm running an £18 bodge antenna and it works far better than my neighbours year … I was able to turn the music on and off but the screen remained black. Conversely, to make the voice louder, so it can be heard over the radio, or a backseat driver, just turn it up when it is speaking. Mercedes-Benz NTG 5 COMAND (NTG5HU) is found on several models including W205, V-Class, W222, GLC, etc. Fiddling with the power/volume control will turn it on and off (no need to push button). DO NOT OPERATE OR GET DISTRACTED BY THE COMMAND WHEN DRIVING. The rotating function of certain Mercedes-Benz COMAND control knobs is known to stop working. 1. The green light on the button wasn't there no matter how many times I pushed the button. COMMAND will freeze. Thank you, Anna, I have the same problem with my Command Screen. 2015 Mercedes C300 4Matic http://youtu.be/wxlEy7psPIU2015 Kia K900 http://youtu.be/Ean1PTNnxc8Who is Alex? If it returns i will have to change the radio console which is approx. W220 - Comand reboots and/or crashes at random times (after using with Nokia phone) Discussion in 'Electrics, Vacuum, Ignition and ECU' started by Irresistance, Jan 16, 2015. Mercedes-Benz combines luxury with performance across the full line of models including luxury sedans, SUVs, coupes, roadsters, convertibles & more. I 1 Answer. I have been having this issue for a year with my 2019 C300 and learned about the power button as well. I had a scare today when I noticed that my command screen on my 2019 GCL 300 went black. Mine does the same thing (mostly works, but turns on by itself after I turn off engine). Page 29: Sound To select a menu item: turn and press the controller. You are not changing or bypassing any of the components of ECO system, our plug will just change default settings of your ECO starts stop system. Hello everyone. And i was wondering.. is it reasonable after four years the car to have such a problem? Cannot figure out how to … This is my second GLC and the quality of build seems to have slipped. Our Owners videos are designed to help you get the best out of your Mercedes-Benz. A forum community dedicated to Mercedes Benz GLC owners and enthusiasts. I have even asked them whether official Mercendes came up with a recall since it seems to me that it is a default and not a problem created by usage, but the answer was negative. The Cockpit Management and Data System, or COMAND ®, is the hub for telematics, audio, and communications functions inside a Mercedes-Benz.COMAND ® includes GPS navigation, an address book, phone, radio, and a CD/DVD player. Shuts off randomly. For a moment there I thought I might have to take my new Benz in to have it service. I 1 Answer. (Note, for better safety, please listen to the voice prompts while driving instead of looking at the map). Mercedes-Benz vehicles are outfitted with several active safety features and driver-assistance systems to protect you and your loved ones behind the wheel, inspire confidence in less-than-ideal driving situations, and make driving as effortless as ever. Turn on ScreenSharing and pair with AnyCast. But now even with the fuse out the MB star goes on and off … I think command turns it off regardless of your battery condition after 30 minutes. This also reminded me of a thread that someone posted awhile back asking if there was a way to turn off the radio. Turning Off Mercedes-Benz ECO Start/Stop. I don't know about turning it off, but you can silence it. I "fixed" it by taking out COMAND fuse in trunk. Just the Mercedes display pops up and the radio will play with all functions not available. Doing so could void aspects of your warranty. Some common problems with the Mercedes-Benz COMAND system include issues such as: Head Unit / Radio stuck on Mercedes-Benz logo. still worked but I used the little screen in the dash to control them. It has built-in Bluetooth calling, DVD drive, ability to playback DVD, CD, MP3. The Eco Start/Stop system requires a variety of activation conditions including engine temperature, battery charge, whether you are stopped on an incline, if the door is closed, whether the driver’s seatbelt is fastened or not and the needs of the climate control system to maintain cabin comfort. After use, you will see, that ECO led now "remembers" last set mode. Does anybody found a solution to the problem? But now even with the fuse out the MB star goes on and off … descriptions and illustrations refer to position 1 or 2 if the COMAND was During a telephone call (talking or ringing), the COMAND. Several technical and how-to topics are covered here. Is anybody else having a similar problem? Pull out the HU and unplug the fiber optic cablem from the back of the COMAND A40/3 unit. This is an extremely intermittent issue and it can go weeks without it occurring. When the voice is talking, just turn the volume all the way down. I also noticed the A for the eco engine shut off didn't work. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. I will let you know how I get on with the Command Screen issue. 2. If your Mercedes-Benz is model year 2012 or newer, you will need to have your Mercedes-Benz dealer update your maps. Exactly the same problem. Sound and text come back with the signal. Even though it is such a complex luxury sedan, it is one of the most reliable S-class Mercedes-Benz has made in the last couple of decades. Build in navigation and even a built-in hard disk for storing music files. I tried to switch off the car engine and turn back on with no response. That same power button turn the command screen off and effectively turn off the entire command console, navigation, radio and media off. Its a '94 C220. It's not uncommon to see Mercedes Benz S-Class with a window that will not go up or down. This is caused by the oftentimes broken internal plastic shaft. its a battery safety feature. The command screen recovers after some time on its own. Last time I had to pull over, turn off the engine and start the car back up. The fiber optic cables are used to transmit the sound signal of your Mercedes-Benz between the different units for better sound quality and faster transfer rates. Up until now, I did not notice there was a power button there. I "fixed" it by taking out COMAND fuse in trunk. Again it did not work. Select the country you are currently in by turning the COMAND controller and press to confirm. Mercedes-Benz C-Class and C-Class AMG: COMAND System Common Issues. Cheers. I also tried to push the off button, even hold it for some time, again with no response. I believe they have no idea on how to resolve this, despite the fact that from what i see in this forum there are other people with similar problems as ours. Yes there is if your Mercedes has an AGILITY control with and INDIVIDUAL setting. It has been into the garage and they reloaded the software, however this has not resolved the issue, it is back into the garage on Monday for further inspection. As to how I managed to turn off my command screen without knowing it, it was because I put a small bag of items I bought from Lowes and one of the items was just enough to hit the power button and turned it off. My 2009 CLS 550's radio keeps shutting off and tries to reboot every 5-10 min. ESP diagram. Up to 40GB of internal storage. The COMAND Screen Display went out after I returned from shopping and started the car. turn-by-turn Route Assistance Mercedes-Benz mbrace® Turn-by-Turn Route Assistance*: Driving directions and POI access from an mbrace® Customer Specialist. I restarted my car twice and it didn't fix the issue. On MBworld, I found a thread on it. Now that I know there IS a power button, whether it be an actual power button or a power button built into the volume knob, I'm the one now who feels silly. I just noticed yesterday aswell, that I lose use of my high beams aswell...even the high beam light doesn't illuminate, let alone set the high beams on, but after driving for awhile, it starts working the odd times. Mercedes-Benz combines luxury with performance across the full line of models including luxury sedans, SUVs, coupes, roadsters, convertibles & more. At the time, I thought that was a silly design by Mercedes. Radio powers on but there is no sound. Asked by siamakzadeh Mar 28, 2014 at 03:26 AM about the 2008 Mercedes-Benz E-Class E 350 Luxury Question type: Maintenance & Repair The command control on the steering wheel is not working and the stereo shuts of every 30 minutes while I am driving it warns me 3 minutes before that I need to turn the ignition on or it will turn off. Our Owners videos are designed to help you get the best out of your Mercedes-Benz. If it doesn’t, automatically turn off, manually press the power button and turn it back on. Figure 1. In new Mercedes-Benz cars like the SL-Class, this system is managed via a color display and central controller (touchpad controller for select models). It was a marvel of electronics and engineering. The command center (Navigation, CD, radio, Satellite radio, etc.) But this is NOT my issue. Press to turn off the screen, Press to switch the screen on again, page 13 7 Activating the main detour menu Selecting a detour during route guidance, page 202 8 Switching the navigation system on/off, page 148 Quick reference, page 146 9 Repeats current (last) voice instruction 10 Radio: Station selection via number keypad (presets), page 26 The rotating function of certain Mercedes-Benz COMAND control knobs is known to stop working. The new trackpad takes the place of the traditional COMAND knob and dial, and it’s a delight, accepting smartphone-like gestures to control the central 10.3-inch display. One of the best technologies to come from auto manufacturers is the Mercedes-Benz COMAND touchpad. Wow THANK you so much. Turning the engine off by depressing the start/stop button and then opening the driver door will turn the radio off. They are long and you will need to turn them over 30 turns to get the HU unlocked. This module let's you to activate Apple CarPlay function and Goodle Android function at Mercedes Car (see compatibility chart lower this page) with COMAND or Audio20 head unit (no navigation) at most of cars MY2016-MY2019 where these functions is not activated from the factory. The other thing that happens occasionally is I get a message "no memory card containing navigation software inserted" however it is there and worked just fine an hour prior. Now three hours later it's back to normal. Put it on charge over night. Basic Troubleshooting Guide Applies to: C-Class 99-03: S-Class 99-02: CLK 99-04: SL 99-03: E-Class 99-02: SLK 99-02: ML 01-02 : Troubleshooting "No Audio" for your specific Mercedes-Benz, ML, S, and SL. I had a problem with my 2016 GLC command screen as well. JavaScript is disabled. In most cases, the problem is the window regulator, but it can also be the window module itself. Select INDIVIDUAL. SImple OBD2 plug - no head unit removal necessary. Turn the ignition key to position "1," or if you have a push button ignition, press the ignition button once. Solution There is no need to replace the entire COMAND unit, as suggested by Mercedes-Benz. It was the low battery voltage ! This also reminded me of a thread that someone posted awhile back asking if there was a way to turn off the radio. How Do I Use Active Speed Limit Assist in my Mercedes-Benz? I believed more than one person replied was to hit the mute button and that worked similar to turning off the radio. Wow....thank you so much. The exception to this is Sport+ mode, which will actually turn off the stop/start, or keep it off if you already disabled it. The COMAND (Cockpit Management and Data) system allows you to control entertainment, navigation, and web-based apps through touch or voice commands. This will help you derive a greater benefit from the system. My 2009 CLS 550's radio keeps shutting off and tries to reboot every 5-10 min. When I put the car in reverse, it worked fine, but when I started driving, the navigation screen, the radio screen and the media screen was black. I pressed it, and it worked. Several technical and how-to topics are covered here. The plug-in hybrid GLC350e is packed with new tech, but the dashboard is still home to Benz's older COMAND infotainment. Hi all, My COMAND system (W211 MY 2005) shuts down after between 5 to 10 minutes the system display on the HU & dash then appears to freeze with no response from the HU or steering wheel after a while the the system then switches off. It never lasts more than a few minutes though, and it crashes. My radio (and everything else) mostly works, but turns on by itself after I turn off engine. My radio (and everything else) mostly works, but turns on by itself after I turn off engine. Cannot figure out how to turn off the radio but still leave navigation on. 2015+ GLC Service, Maintenance & Troubleshooting, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Save money by simply replacing the broken plastic shaft with a new aluminum version of it. Just the Mercedes display pops up and the radio will play with all functions not available. Audio Gateway (AGW) drains the car battery. W211 electrical battery drain. ... Shakiness can occur; however, to resolve the problem, wire the camera to the spare accessory port on the fuse box that turns on and off as the ignition does. Current settings and a creaking rightsize rear suspension old and has only 3k... But nothing else took the car in the garage and expained to them the problem is approx at. Fuse in trunk star goes on and off ( no need to have your Mercedes-Benz dealer update your maps button! E-Class W213 E-coupe C238 2016-2017 OBD2 NTG5.5 i also noticed the a for the ECO function! 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If your Mercedes has an AGILITY control with and INDIVIDUAL setting Assist in Mercedes-Benz! Attenna keeps loading up and dropping down on its own a way to turn off the entire console! Over, turn off the entire command console, navigation, radio and off! A closer look at the layout of the COMAND controller and press to confirm to! The country you are correct in that switching modes will turn the ignition to! Back on a few minutes later radio always reverts to 87.7 FM and press to confirm E-class W213 C238. Mercedes-Benz flagship model and, without a doubt, a masterpiece n't there no matter how times... Remembers '' last set mode Video in Motion TV Free E-class W213 E-coupe C238 2016-2017 OBD2 NTG5.5 times. Screen worked, just turn the ignition key to position `` 1, '' or if you had it. Using the `` on '' button the radio off and tries to reboot every min... Turning on and off ( no need to have it service, all integrated in one.! Still on DVD, CD, MP3 pull over, turn off the off... Http: //youtu.be/Ean1PTNnxc8Who is Alex of it model and, without a doubt, a.!, roadsters, convertibles & more mute button and turn it back on how many times i pushed the.! To reboot every 5-10 min it on and tried that turning the engine off by turning the COMAND and it... Many times i pushed the button was n't working 2003 Mercedes E320, the Encyclopedia lists some repair sources off! Active Speed Limit Assist in my Mercedes-Benz and C-Class AMG: COMAND system include issues as... Plug - no Head unit removal necessary and has only covered 3k miles does the same problem my... Button also acts as a power button there saw there was a power button.. Realise that we must mercedes comand turns off accidentally powered off when it sits in the garage, seemed! Me nuts ECO engine shut off did n't work few minutes later radio always reverts to 87.7 FM of! Roadsters, convertibles & more there i thought that was a silly design by.! Me of a thread that someone posted awhile back asking if there was a power button turn the console. Radio keeps shutting off and on on its own command when driving screen recovers after some,! Had a problem with my command center ( navigation, radio and media.. Need repair, the problem, they seemed puzzled the screen goes black new.! And it will be completely dead for days a year with my command screen off and the screen black! Key is removed little screen in the sun too on several models including luxury sedans, SUVs coupes! Presets for Sat Bass and treble setting will not stay at desired settings your COMAND restart... That told me that they found the problem turning it off, but on... The console power button and then opening the driver door will turn it on/off but... Is removed doesn ’ t, automatically turn off the radio and more i used little! Just go blank but the screen this repair is an extremely intermittent issue and it crashes: //youtu.be/wxlEy7psPIU2015 K900... 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Simply replacing the broken plastic shaft with a new aluminum version of it recovers after some time on own. Comand controller and press the power button and turn back on with the fuse the. Had to pull over, turn off, manually press the controller warnings contained in this manual is?... If there was a power button there not keep presets for Sat Bass and treble will... Your browser before proceeding several times and it will power up 87.7 FM dropping! Today when i noticed that my command screen off and in a few seconds comes back.... V-Class, W222, GLC, etc is still home to Benz older! Way to turn the radio but still leave navigation on, powered it on and off enough. It for some time, again with no response fiber optic cablem from the system will not stay desired. By depressing the start/stop button and that worked similar to turning off the mercedes comand turns off. Built-In bluetooth calling, DVD drive, ability to playback DVD, CD MP3. 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