If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Restart the Alexa-enabled device. alexa smart home. any idea why the state isn't shown/updated on the Alexa app? And the report state is working fine after sometime. Your Alexa device should be connected to the same Wi-Fi network as your smart home device. Does the Alexa HomeSeer skill use myHS in some fashion? 239 0 Smart plug mini unresponsive. my problem is that on the Alexa app when I press on the black switch it always shows "Switch is off" and if i press on it again it says "Device is unresponsive". The Alexa app can’t control the devices either. Comment. Select Change next to Wi-Fi Network. I have reset and still not working, the remote on the Kasa app works fine though? Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. After the microwave has reset, the LED will display 00:00. ... Hive Plug; Microwaves. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". The Alexa app shows “server is unresponsive” and suggests disabling then re-enabling the skill. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Note: Some manufacturers listed may not be available in all countries. But it goes away after sometime. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). You can check or change the Wi-Fi settings in the Alexa app: Select the Devices icon . Follow the on-screen instructions to update your Wi-Fi information. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. See if restarting your Echo solves the problem of Alexa not responding. So for every Alexa request, we try to get the response from MQTT. Select your device. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa … I’ve reauthorised the skill but now it won’t reenable. yankacy (jay yankacy) September 19, 2018, 10:51pm #2. … Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. The Alexa app discovers my other items I.E. Harmony hub, Ring and Yamaha Multicast. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Anyone else having problems with all devices in the Alexa app becoming unresponsive. AmazonBasics: Press and hold the 7 and 9 buttons on the microwave for 4 seconds. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Alexa might seem to be unresponsive because your Echo is too far away from the router. Move it closer to the router and see if this solves the problem. I have a problem with Alexa HS100 suddenly stopped working with Alexa - "server unresponsive " 135 0 All Kasa devices (switch, plug, bulb) showing red light and unresponsive after router rest. I tried disabling and deleting all devices. Alexa also has a companion website and companion apps for iOS and Android. level 2 A simple restart often solves a host of mysterious tech problems. Errors shown in Alexa mobile app `` server unresponsive '' shown/updated on Alexa! In the Alexa app shows “server is unresponsive” and suggests disabling then re-enabling the skill but now won’t! 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