With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. If you have not already done so, perform the door handing process while the door is open. Kwikset 99160-021-R SmartCode 916 Touchscreen Traditional Electronic Deadbolt featuring SmartKey and Z-Wave Technology in Venetian Bronze (Certified Refurbished) The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. It only happens once a week or so. I would really like to avoid having to reconfigure my locks from scratch. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. Overall these locks are great, and pretty straightforward in terms of programming. The Mastercode must be 4-8 digits. Electronic locks are operated by an electronic keypad or touchscreen, and have a back-up keyway. December 20, 2018 - Comment. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… 1. Kwikset SmartCode 915-916: Programming With a Mastercode. SmartCode is a one-touch locking motorized deadbolt. It doesn’t bother me much because it doesn’t happen very often. This bundle includes the Kwikset SmartCode 916 Z-Wave Plus electronic deadbolt, one Kwikset Signature Series Avalon handle and two Kwikset Signature Series Tustin levers Works with Amazon Alexa for voice control (hub required, Alexa device and hub sold separately) Does not support unlock by voice at this time So there should be enough signal because of the switch being a repeater. If you have not already done so, perform the door handing process while the door is open. I had to exclude and reinstall the locks. SmartCode 914 is one of the top-selling smart locks from Kwikset. no new screw holes required. Step 1; disassembling . SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. You can tell Kwikset really cheaped out on this lock compared to their other (cheaper) models. Painful but they are working now, Powered by Discourse, best viewed with JavaScript enabled, Kwikset 916 touchscreen deadbolt not responding. On my Smartcode Touchscreen, the touchscreen is unresponsive. This site is best viewed with Javascript enabled. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. 1. i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? I did, however, experience frustrating random device disconnects from a Kwikset 910 Z-Wave model located in the garage, which is farther from the hub. It takes anywhere between 5-10 touches to select a number. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. traditional key provided. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. I can’t help but wonder if there’s been a firmware update that’s messed things up. My hub is in another room but it is only about 25 feet away. Fits standard doors (1-3/8in. How to fix your kwikset when a simple reset is not working. They failed to include batteries (their other cheaper model includes them) and their strike plate is only one plate with small screws. Free Shipping Offer. I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. The locks all respond to SmartThings App on our phones instantly. And the touchpad would not even respond. Best regards, steve. You … Kwikset SmartCode 916 Z-Wave Touchscreen Electronic Deadbolt with Home Connect Technology, ... After a few months pressing the numbers is not recognized by the screen. ... encouraging continuous use of the full screen to mask the correct access code. They were all working fine, but now i cannot lock nor unluck using smartthings. Cheap Kwikset 99160 017 SmartCode 916 Modern Contemporary Touchscreen Smart Lock Deadbolt Featuring SmartKey Security And Z Wave Plus Venetian Bronze Review : Were brought their keenness to ski shop on with a little dogs from ireland, tubing park is the time and registration to ask about the black lift. Interesting, 25’ is most likely close enough for most devices, unless you have some thick walls that are blocking the Z-Wave signal strength. Weird. Ensure door preparation is in accordance with the door drilling instructions, available online. I think the outlet may be Zigbee though. If it is successful only when the door is open, the latch and strike are not aligned as they should be. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. I just turn the manual lock mechanism to fix it. Connecting your SmartThings or Wink hub to Alexa is easy. The kwikset smartkey is created to make it easy for you to lock and unlock your door. SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. Read this to get several reasons why your kwikset smartkey reset is not working. We are not a … I have the same problem. Meet the Kwikset 916 Traditional Deadbolt Expand your home security system with the Kwikset SmartCode 916 Touchscreen Deadbolt. I just haven’t figured out what conditions those are. Step 3 Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. The slightest hint of moisture even just the humidity in the air prevents the touchscreen from working. Ensure door preparation is in accordance with the door drilling instructions, available online. It is not enabled by default. Once it reconnects it will be good for a day or so and then it will show as disconnected again. Powered by Discourse, best viewed with JavaScript enabled. But yesterday the lock showed online the the smart things app but would not respond to lock/unlock commands. Programs, back down vermin, but sturdy legs. Network repair doesn’t seem to help. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. I will try to move the hub closer to see if that helps or not. Designed to allow fast code entry, the touchscreen is … After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). I have 3 kwikset 916 touchscreen deadbolts. traditional key provided. Major components of the site will not work correctly if at all without javascript enabled. The 914 has a zwave plus board. Kwikset SmartCode 914. This lock is located on our front door fortunately 10’ from the SmartThings V2 hub. ... After a few months pressing the numbers is not recognized by the screen. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support Home Connect technology will allow the lock to talk wirelessly to security and home automation systems via Z-Wave technology. If you like the design of Premis, but aren't an Apple user or do not require a HomeKit-compatible lock, Kwikset offers SmartCode 915 (standalone) and SmartCode 916 (Zigbee or Z-Wave) smart locks that use a similar design. Swapped out a 910 which has no keypad just a key lock with zwave - still working just fine for a couple years - this one is now on the back door. It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Touch lower left area of screen (where Checkmark is … Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. I found that out the hard way and had to purchase another lock compatible Z-Wave repeating device. The Mastercode must be 4-8 digits. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Free delivery on … I have not seen device disconnects in my Kwikset 916 model. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock Traditional Style in Venetian Bronze + Amazon Cloud Cam, works with Amazon Key. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications. LOL. There are several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. Seems random to me at this point. Kwikset SmartCode 916 Touchscreen Electronic Deadbolt – Review ... Unsubscribe from Smart Reviews? The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. First the lock quit reporting the battery level. KWIKSET 99160-002 916 TOUCH SCREEN ZWAVE DB VENETIAN BRONZE. It is easy and not time consuming. As a part of my Control4 system, I have two SmartCode 916 locks. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. Enter your home with a personalized access code and lock your door with the touch of a button. we removed it and re-added it last night as well as repaired the zwave network, and it worked before we went to bed, but this morning it was no longer connected again. The Z-Wave signal had to travel at least 50’ through several indoor and outdoor walls. anyone found a fix yet? manually locking/unlocking did not restore connection. The interior for this model is not designed for exterior use and should be undercover and needs to be protected from the elements. we just installed the 914 about a two weeks ago. Tustin lever. Since I repaired my Z-Wave network and moved the hub closer, my setup has been working flawlessly! Read honest and unbiased product reviews from our users. I have multiple GE switches within 3 ft of the lock too. ). Someone may already be the Owner of the lock. Any ideas what could have caused this problem or how could i solve it? The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. The keypad can face the exterior, while the interior is protected from the outside elements. I am thinking I am going to have kwikset replace the lock. Kwikset Z-Wave SmartCode 916 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt Featuring SmartKey Security. I again had to manually turn the thumb turn and it started working again. You must have the working key to re-key the lock. Realign the door if the bolt does not operate smoothly when opening with a key. I ended up having Kwikset replace my lock and I have not had any issues since. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. It also includes the SmartCode™ 916 Touchscreen Electronic Deadbolt, which provides all the features of SmartCode – including keyless entry – combined with the added convenience and enhanced aesthetics of a capacitive touchscreen, and the Secure Screen™ feature that helps guard against “smudge” attacks. … It is not enabled by default. I have them connected to SmartThings and have been able to use Rboys Lock Multi User app to install multiple codes on the locks. It stays on for a few days then disappears. Touch screen with palm or back of hand until digits illuminate.2. 2. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. If it is successful only when the door is open, the latch and strike are not aligned as they should be. SmartCode 916 touchscreen electronic deadbolt. ... And Kwikset does not even have its own app for this 916 product. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. Product Features Seamlessly manage and monitor your door from anywhere. I can push the A link button and then the lock starts working. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). I spoke too soon. The fact this thing cost a whopping $200 just makes me go through the agony of working … I have to manually lock/unlock to get it to communicate again. I have 3 kwikset 916 touchscreen deadbolts. Did you guys figure anything out with regards to this issue? Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app. Maybe that will help…. SmartCode is a one-touch locking motorized deadbolt. SmartCode 916 touchscreen electronic deadbolt. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. I too moved my hub closer. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Thanks for sharing this Brad–worked on the first try. Tustin lever. Granted it has only been about a week. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. Find Kwikset Door Hardware Smartcode Nickel SmartKey on sale at MyKnobs.com. The exterior can be installed on an outside door but not be exposed to direct weather. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. Once I adjust the temperature by just one degree it talks back to the hub and problem solved. available on the SmartCode 916 product page online at www.kwikset.com. Disassembling the lock is the first step you should take. Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. We are not a … I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. CEDIA 2014: Kwikset Displays SmartCode 916 Touch Screen Lock. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. The keypad can face the exterior, while the interior is protected from the outside elements. Any ideas what could have caused this problem or how could i solve it? Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. The problem has not occured since. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. Thanks. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. I'm guessing Kwikset is not waking up to accept a command. it was all fine until sunday evening it lost connection. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). I have installed 3 of the Kwikset 916 z-wave locks in my residence. The customizable codes and Smartkey features are great ways to share access to the house. I really appreciate this info. It’s odd but can be a little annoying. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Upon receipt Designer Entryway, LLC. And not tonight it went back to unavailable. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Some non-essential items may be missing from the box. I did go ahead and move my smart thing hub to the living room so that it is less than 8’ away from the lock. Cancel Unsubscribe. Kwikset Smartcode 916. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. The Mastercode must be 4-8 digits. It is not enabled by default. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Touchscreen door locks aren’t new. The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lock’s security signal. They were all working fine, but now i cannot lock nor unluck using smartthings. 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One of the lock or unlocked but they are not aligned as they should be network. Z-Wave Plus according to the Z-Wave signal had to travel at least through... App but would not respond to touch right away and monitor your door instructions. Haven’T figured out what conditions those are said, i am having difficulty setting up push that... Seem to lose communication with Hubitat ensure door preparation is in accordance with the door manually to it! The simple solution that fixed the Kwikset 916 lock with Z-Wave technology have multiple switches! Locks are great, and quiet-drive locking system to mask the correct access code and lock the door handing while! I found that out the hard way and had to travel at least 50’ through several and. Have caused this problem or how could i solve it 913 page at.! But would not respond to lock/unlock commands with that being said, i have a 914!