I don't use uber very often so I didn't understand the ramifications of the situation at the time. Get help with your Uber account, a recent trip, or browse through frequently asked questions. New comments cannot be posted and votes cannot be cast. I reported a claim to Uber support for an explanation and a … Credit or discount didn't apply. At least the Lyft ghost-rider booked a ride for me that was a healthy distance away. The cancellation charges in Uber are totally absurd because the company is charging us for the cancellations done by the drivers as well. The ride originated in London, N18 at just before midnight and terminated in Ware, Herts, SE12 9PT at just before 4am – a 4-hour round trip of 132 miles. I would figure in this situation, the driver would cancel and I would be paid a $5 fee or something, but not have to pay the full price of a ride I didn't take. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. Charges me $6.00 for no-show. They still charged me 28$ and I didn't get anything. If you see an unfamiliar charge from Uber on your credit card or bank account, review the information on this page. His phone didn't move at all. However, when I was assigned a driver the driver automatically started the trip without me. Uber signed me up for a ride pass and charged me for over a year, while I was in grad school. The driver never shows up and cancels. When you request a ride, you agree to be charged the upfront fare when the trip ends. Its a little bit inconvenient but i dont make a big deal about it. A woman here in sunny California says she got stuck with a $357 Uber … This also includes trips that are later canceled. This also includes trips that are later canceled. This isn't an extra charge, but a temporary authorization we use to verify your payment method. Charged $70 for a trip I didn't take Myself and a few friends were at Oktoberfest having a few drinks and a good night. If you are having problems accessing your account and see an unrecognized charge, please share additional details with us below. Let’s take a look at a few of the ways you can try. Yeah but their tacking says he went somewhere. Uber won't refund me. DO YOU THINK THAT YOU WERE CHARGED A COMPLETE FARE THOUGH THE RIDE WAS CANCELED? Paid for a ride I didn’t take. IS IT A PENDING CHARGE? It usually will just activate the past trips starting and end points. What looks like a charge on this trip is likely an authorization hold. In first place the guy wasnt wearing a mask. Its happened to me several times but not that much. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. Uber is the company where steal people's money without their concerns. Looks like you're using new Reddit on an old browser. Uber refuses to refund me and maintains their claim that there was a processing delay and I wasn't charged until Feb 3, and that the first charge never happened. I requested an uberPool this morning. Cancel or no-show fee. The trips that are taken regardless if it’s less than a minute or not as long as the ride pushes through it will be charged due to minimum fee, but in case the rider did not take the ride … Get the Uber app on the Google Play store. The price can change, but according to Uber, that only happens rarely, under the following conditions: The destination changes mid-trip. For the exact wording, please go to Uber.com. 1. - Trips or requests on your account which you didn't make, - Phone calls or text messages from drivers about pickup when you did not request a trip, - Receipts for trips on your account that you don't recognize, - Account information that was updated without your knowledge. Even if my password was hacked, that doesn't explain why the ordered rides started at my current location, or why one of them resulted in an $18 charge for a $6 ride. Did you ever get your money back? Their site is false advertisement. I tried going through the refund function on the app and explain the situation theorizing someone might have taken my uber. seems like the driver started the trip and drove the route to take advantage of the surge. I cancelled asap. Uber offered me 25$ off an order for being a first time customer, I took it, order said it was gonna be 15$ only for it to turn out to be 40$. It was advising me that Uber had charged £609 to my credit card for a minicab ride in the early hours of the morning. - I've used uber all over the world, and I've never had this happen. The second charge ultimately cleared. This subreddit provides a place for Uber riders and drivers to discuss their experiences. If you suspect that someone else used your Uber account or there is suspicious account activity, your account may be compromised. Yes I did end up getting my money back. So last night I got on the uber app and saw that I had a charge i needed to pay before I could get a ride. If you did not take the trip you requested and you were charged for … Tap the Uber app, which resembles the black-and-white Uber logo. Press question mark to learn the rest of the keyboard shortcuts. Only the last ride I had (and I had no problem with that driver). The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I may have ordered an uber by accident. ... a Lyft account, update your payment method, or request a ride, you may see a pending transaction in addition to your ride charge on your payment method. Furthermore, I called him and he said that he is coming to me … Whatever the case, as an Uber passenger, you have recourse for disputing Uber charges. Scam alert?! The guys car never passed by me ( there were only 2 other VW Ventos, an Uber for someone else and the 2nd driver that picked me up) Uber sent me an email saying I have to submit a photo each time before I ride now or file a complaint but I cant find any way to contact them. While I was deployed in Afghanistan, Uber charged me $1300 on my card and there was no trip receipt on my account. I even got charged… Was charged $70 for a ride I didn't take. This subreddit has zero corporate influence from any outside entity. Ride Services, including Uber and Lyft - Charged for a ride the driver never showed up for!! If you suspect that someone else used your Uber account or there is suspicious account activity, your account may be compromised. I'm bumping this post because I regularly get ubers from Sydney airport to Rozelle and they always charge me for tolls even if they didn't take the toll road. How can I prove it wasn't me who was in that uber? It was a few months ago by this point so I don't remember what I said differently but I might have provided more information like the specific driver etc. You Didn ’ t take and Refusing to Refund was deployed in Afghanistan, Uber charged me for a. Having problems accessing your account may be compromised you request a ride me. When you request a ride, you have recourse for disputing Uber charges me that Uber had £609! Ordered an Uber passenger, you agree to be charged, and I did get. Website and signing into your Uber account app on the app and the... To my credit card for a trip is likely an authorization hold that will drop. 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