However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. One other thing here to take note of is how the hue light bulbs connect. Tried that, rebooted router, no issues yet. That is, Hue is using Zigbee network which creates its own wireless connection. To add a light to the Activity, tap the ADD DEVICE at the bottom of the screen Follow on screen instructions to configure light settings at start or end of the Activity Whenever I get this, turning off wifi on the phone and then turning it back on fixes it. Browse our How to videos either in the Philips Hue app (you can find them in the Explore tab under 'How to videos"), or view all our videos on the Philips Hue YouTube channel. The same light within the Philips Hue AND Homekit app both are connected no problem. Hue owners, for instance, would need to reboot their Philips Hue bridge to see if that brings the bulbs back online. I hope Phillips has a patch soon to address this, it's really takes the entire convenience out of have HomeKit. Hue lights, Ikea lights, Heatmiser thermostats, etc. One of the bulbs has stopped responding, when I go into the Smartthings app and try and turn it off or on, it just says TURNINGON or TURNINGOFF and doesn’t do anything, if I scroll up or down on my devices it goes back to showing OFF, but the bulb is on. Once the device reboots, go into the Hue app and following the directions to connect your lights again. Hue Philips lights are unreachable. I have been having the same problems, my hue lights seem to go "no response" intermittently and then come back after 10mins or so. If i turned light off in this delay, there is no response from light. My home: – Phillips Hue lights – Meross garage door opener – Apple TV 4 – Apple TV 4K – 3 Google WiFi points (on of them is OnHub) Steps I’ve taken: – Power cycled all the things Will update later. Connected exactly as if it were another Hue light point, lights can be turned on & off via the app, voice, or Hue accessories. The problem obviously lies with Hue and/or it's connection to outside my network. I get this often. Select Settings, then select Light setup. When I leave my wifi my HomeKit app says 'no response' for all my philips Hue devices. It seems to have happened more in recent IOS and TVOS updates. Next, confirm that you’re logged into your iCloud account. Hue lights. Super efficient optimizations allow you to add more devices to your bridge. I need to open the Hue app to wake up the Bridge to control … Press J to jump to the feed. Non-Hue lighting can then be tied into your favorite Hue scenes, schedules, or can even be accessed remotely. If a Hue bulb is unresponsive, look for flashing lights on the Hue hub and restart it if needed. Hue Bridge. I kept wondering my iPhone 11 was so much dimmer outside than my wife’s XS – granted the…, I got all the way down to number 8: Change your location. Hi, like countless others, I experience issues with (different brans/types) of HomeKit devices being listed in the Home app as either "updating" or "no response" while they still work in their native apps (e.g. Works fine in the Hue or IConnectHue App, only shows No Response in Home App - different bulbs show it at different times intermittently. I hate this and it makes me feel like the Hue bulbs are really poorly designed. Under the Settings tab in the Hue app, tap Software Update. The Hue Hub was connected into a node in one of the bedrooms. In the Home app, click on the Home icon at the top right. All the listed devices say “no response” but they work on my Google home or in the manufactures app. Haven't found a great solution other than giving it time. Anyone else have issues with lights intermittently showing "No Response" in the Home App through iOS? ... Dec 4, 2016 4:54 PM in response to David Carolan In response … So far, several hours later, disabling HomeKit Hub on Apple TV has fixed the problem locally in the house. April 24, 2019. Go into the Settings app under Privacy > HomeKit. My Hue is constantly like this when accessing home app from remote location. Tap the Activity you wish to add or remove Philips hue light control. Press question mark to learn the rest of the keyboard shortcuts To check the iOS version on your device, go into the Settings app under General > Software Update. You can control your Hue lights while connected to your local Wi-Fi network, but away-from-home control will no longer be supported. My HomePod and apple tv 4k are both on 13.3. THIS! Works fine in the Hue app, but Homekit sometimes won't work. Go to your Philips Hue Bridge and make sure you don’t disconnect it. What about the other HomeKit accessories? They are all HomeKit compatible. During such activity, the Hue dimmer switches would respond intermittently, or not even at all, and the Home app (HomeKit) on my iPhone listed some of the Hue lights with a “No response” status. I have been having the same problems, my hue lights seem to go "no response" intermittently and then come back after 10mins or so. Philips Hue is killing off support for the original Hue Bridge. Have you tried switching off your lights without using the Philips … They almost always come back into connection. And it worked. Firmware 1931140050 What has been happening is when I am at the end of the house where the Orbi Router is located I have no issues with accessing any of the HomeKit devices. Latency/lag on response of lights etc is unusable. Then turn the switch or lamp back on and open Home App. You can add up to 50 Philips Hue lights and accessories to one Bridge. If it happens, it is really … Works fine on my local wifi and every time within Hue app. Voice control unavailable Voice assistants that function via cloud connection, such as Amazon Alexa and the Google Assistant, will not work with the Hue Bridge v1. But 1 light is still visible in UI-X and also in HomeKit. The HomeKit devices are: August SmartLock (1); Philip Hue Lights (5); Eve Light Switches (2); Fibaro Motion Sensor (1); and Fibaro Leak Sensor (1). In HomeKit is everything OK. have two lights directly in HK, both disabled in LAN control and also override in config.json ("ignored": true). Here's Why, iMessage Not Working iOS 12? I get the same thing. I disabled HomeKit Hub on 4th gen Apple TV, rebooted phone, and now all bulbs are playing nice... for now. Hi All, I’ve got a number of Phillips Hue bulbs in my house, connected directly to the Smartthings hub. You can confirm that the Home app is working with your iCloud account by tapping on iCloud from this page and looking for the Home app toggle. No Hue Connection. Make sure none of your lights show errors. Found lots of threads describing the same issue, but never any solutions. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. A common issue with Hue lights is that they are unreachable. Tap on it and confirm that you want to delete your home. I have a bunch of brands of homekit stuff and the phillips hue is the worst of the bunch with this nasty "No Response" issue. I was completely shocked, but…, Top Apple HomeKit Compliant Gifts For The Apple Fan, 15 Ways to Get the Best Use of Siri on Your Apple Watch, How to Use An External GPU With Apps on Your Mac Computer, What Is Rosetta 2? Scroll until you see Remove Home. Different Wireless Network. Yep, only started recently. Hue Lights saves a lot of configuration and logic locally on your bridge, so you can use amazing features even when your iOS device is powered off: recurring schedules, sunrise/sunset actions, Hue motion sensor rules, and Hue dimmer switch/Hue Tap button actions. When I open the Home app there's all my stuff, but it says "No Home Hubs Responding". With that said, I don't use the home app and just use the control center so ymmv. If you go into the hue app the out of home connection is fine and my ihome and august devices are unaffected. Read up a while ago on this. If my iPad is connected to the extender, that's when I get the 'No Response'. @Wildcat_1 @tweethue ever since the Hue adaptive lighting FW update, the response times of your products in Homekit has gotten terrible. The Hue Smart Plug extends your Hue ecosystem to non-connected lighting. One-time alarm sync: Users can say “Hey Google, Turn on Gentle Wake Up” which will sync their Philips Hue lights with subsequent morning alarms with the Google Assistant. To get good coverage throughout my house, I have a wifi extender, which has a different network name. Instead, find the button on the bottom of the device marked “restore factory settings.”. That sensor can also trigger Hue lights inside your home to turn on in response to motion outside of it. iPhone stuck in Recovery mode? I have similar issues where SIRI says "Hue bulb xx not responding" yet it turns it on or off just fine. Fix Message App Problems, What is the difference between the iPads Magic…, Common iOS 12 Problems - A Comprehensive…, I love using voice memos, but in the case of longer memos–15 minutes or more–I often can’t replay them entirely.…, I tried DFU/restore but end up with error The iPhone [device name] could not be restored. I spent hours on Twitter with Hue customer service and it went absolutely nowhere. For all my Hue lights, I sometimes get the 'No Response' on my iPad whilst my iPhone is connecting normally. All of my Hue Motion Sensors would also stop responding. Every time the user sets their alarm on the Google Assistant, Philips Hue lights will naturally wake the user up with a sunrise effect commencing 30 minutes beforehand. Also my bulbs can be triggered by the Phillip hue app fine. iPad vs MacBook: Should You Buy the iPad Pro or the New MacBook Air? Your Bridge has now been restored to factory settings. ). The most apparent issue you may face with your Philips Hue lighting system (or any HomeKit-related product) is that they stop working from the Home app. Are you aware of this and working on a fix ? Solved: MacBook connects to Wi-Fi but has no Internet connection. I'm not sure either how apple TV posts into this, but that says connected too. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. One guy did some network traces and found the Hue bridge doesn’t always advertise HomeKit protocol over local network. Get To Know Your New Mac, How to Stop Your Mac From Updating to macOS Big Sur. My Phillip hue bulbs are no response with ios13.3 when out of house with Homekit but when I am in my house it will work. Will update if they get weird again. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. Once you do, you’ll need to recreate your HomeKit settings for your location from the Home app. You have added them but when it comes to turn them on and off the app says it cannot connect to that light bulb. Here are 4 steps to fix it. Starting in April, the company says you'll no longer be able to use Philips Hue's original, first-gen hub to control your smart lights. Read somewhere to try disabling the Alexa Hue Skill. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. Press question mark to learn the rest of the keyboard shortcuts, https://developers.meethue.com/content/homekit-no-response-issue. HomeKit (iPhone) occasionally reports Hue lights as not responding, but Hue app and Google Home have no problem. But the moment the downloads were finished, the Hue system would return back to normal. New comments cannot be posted and votes cannot be cast, Looks like you're using new Reddit on an old browser. Go into the Settings app on your device and tap on your account at the top of the screen. Hi y'all, I have 2 new apple tvs & some Philips hue lights as well as the august smart lock. Why is my iPhone 11 or XS/XS Max/XR Display so dark and dim? So it's just the control center that says no response, and continues that way no matter what I do; unless I completely remove homekit setup altogether and start over. Turn Off the power switch to the device you're having problems with. We have fixed an issue that in some rare cases Philips Hue lights in show as “updating” or “no response” on Apple HomeKit when iOS device was connected over a cellular data network. Once your device is back online, go back into in the page mentioned above and toggle Hue to the on position. It looks like it can't connect to my AppleTVs. If not please raise this as an … Fixing Unreachable Hue Light Bulbs Lutron, Kwikset and ecobee is fine. An unknown error occurred…, Same here!! By default, these updates should be installed automatically, but like all technology, nothing works correctly 100 percent of the time. All you have to do is turn the hue bulbs off with a light switch or lamp switch. Just assigned a static IP - fingers crossed. Or sometimes it will even turn my lights on or off with no triggers. Reproduction without explicit permission is prohibited. To remove a light from the Activity, tap to uncheck the device. Interesting. It’s almost impossible to avoid this kind of problem. When you set up your Philips Hue Bridge, you’ll also … If you are, you should see a link for iCloud in the second section of the page. Described well here: https://developers.meethue.com/content/homekit-no-response-issue. 90% of the time, I would get 'no response' from the hue system in the iOS Home app, however, in the Hue app I was able to control the lights, but I was 'connected via cloud' rather than directly over wifi (even though the iPhone was connected to the wifi). Siri Can’t Find Your Hue Bridge. Using a small stick or pen point, press the button for five seconds. The lights themselves will almost certainly work manually; if they don’t, the bulb probably needs to be replaced. I’ve heard there are connectivity and latency improvements after statically assigning IP addresses to applicable HomeKit devices. If you go into the hue app the out of home connection is fine and my ihome and august devices are unaffected. In this way, you can easily counter this issue and can make your hue light bulb in the range of bridge and your hue app. If you’re not, tap to log in. iOS 13 or iPadOS problems and how to fix them -…, All the new features in HomeKit to take your smart…, Is your mouse or trackpad not working with your iPad…, How To Use Dual SIM and eSIM on iPhone 11, XR, SE, & XS, iPhone’s Location Services Always ON? Now all hue bulbs will show "No response" but will work perfectly fine. Try the following troubleshooting tips to resolve the issue. To remove a light from the Home app it if needed inside your Home to turn on in response Motion... Once your device is back online, go into the Hue bulbs will show `` no Home Hubs responding.! 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